Animal Care Technician



Job Title: Animal Care Technician I

Department: Shelter

Classification: Full or part time, non-exempt

Job Relationship: Reports to the Animal Care Supervisor.  Works closely with volunteers.

Position Summary: Responsible for daily cleaning and sanitation of shelter facility, including animal enclosures and public areas, and feeding, care, and daily enrichment of shelter animals.


 Essential Job Functions:

Provides optimal standard of care to all animals sheltered at the APL

  • Performs daily cleaning and sanitizing of kennels, cages, and public areas; follows cleaning and disease control protocols to ensure a safe, healthy environment
  • Feeds and provides enrichment to shelter animals
  • Does animal laundry and dishes throughout the day
  • Follows all safety guidelines to ensure a safe work environment for staff and living environment for animals. Takes immediate action to address any safety concern or noncompliance of safety rules that could put an employee, volunteer, client, animal, or the organization at risk
  • Stocks areas and spot-cleans kennels and public areas throughout the day
  • Promptly moves animals (adoption, isolation, quarantine, etc.) as instructed
  • Accurately updates animal records, including stage and location, in PetPoint
  • Keeps supervisor informed of animal behavior, health, or other concerns
  • Maintains cleaning equipment, tools and appliances.

Provides professional client and volunteer care   

  • Represents the APL in a professional and courteous manner at all times. Provides quality service to customers, volunteers, and staff recognizing their individual contributions to the success of our organization
  • Promotes integration and utilization of volunteers
  • Actively promotes the APL programs and events to clients and volunteers
  • Refers clients to appropriate staff for service
  • Assists with accepting in-kind donations
  • Promotes communication and cooperation between APL departments.

Performs other duties as assigned including but not limited to:

  • Informs supervisor of special needs cases for potential public relations or direct mail pieces
  • Performs other duties and special projects as assigned


  • High school diploma or equivalent preferred
  • Able to read and understand instructions
  • Able to work with animals, disinfectants, and cleaning supplies
  • Able to perform physical work: scrubbing, mopping, bending, lifting, walking and standing for up to 10 hours a day, lifting up to 50 pounds with assistance

 Knowledge and Skills

  • Ability to work in a fast-paced environment with a variety of people
  • Ability to work with a computer in a Windows environment
  • Knowledge of animal breeds, behavior, and handling
  • Knowledge of animal health, able to identify illness preferred
  • Ability to safely handle animals, including those with health and behavioral challenges
  • Excellent communication skills and ability to follow instructions
  • Detail oriented and able to prioritize and perform duties efficiently and effectively
  • Committed to maintaining the Cleveland Animal Protective League’s high standard of animal care and mission to foster compassion and end animal suffering.


Working Conditions

Work is performed constantly in an animal shelter that operates seven days per week with exposure to animals, including some with questionable health and temperament concerns, high noise levels, zoonotic diseases, and cleaning agents. The person in this position needs to constantly move about the shelter to provide care to our shelter animals. Occasionally operates a computer and other office equipment (i.e. calculator, copier, and printer). Constantly positions self to handle animals of all sizes in a variety of areas and positions (low cages, high cages, on tables, on the floor, in vehicles, etc.). Constantly positions self to perform shelter and animal cleaning functions. Constantly communicates with staff members and volunteers who have inquiries about their job responsibilities and animal needs and must be able to exchange accurate information in these situations. Must be able to detect and recognize animal behavior that is potentially dangerous. Occasionally moves animals weighing up to 50 pounds (i.e. through the shelter on leash or using other safe restraint and animal handling equipment, into and out of cages in the shelter, into and out of shelter vehicles, onto and off of exam tables). Must be able to modify work schedule to meet APL operational needs.


Our Core Values

Compassion – We treat animals and people with respect, empathy, and kindness. We listen and respond to the needs of people who surrender animals to us, adopt from us, report abuse to us, use our programs and services, support us, work for us, volunteer for us, and to other animal welfare organizations that turn to us for help. We believe every life we touch should be treated with dignity.

Commitment – We believe that every life has value and worth. We stand resolute in maintaining an environment of transparency, accountability, and high ethical and professional standards in working to fulfill every aspect of our mission. An unwavering focus on excellence and good stewardship of life, resources, and opportunity guides everything we do.

Advocacy – We are committed to being the voice of animals. We believe that collaboration, education, and active, impactful participation in influencing positive change on behalf of animals are the cornerstones of elevating their place in society and promoting the value of their lives.

Leadership – We are committed to working with the public and our colleagues in the animal welfare community to provide innovative solutions to the challenges animals face. We believe in leading by example and demanding excellence at every level of our organization. We continually strive to be a leader in our field at the local, state and national levels by seeking and following a visionary and progressive path as advocates for both animals and people.

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