Cleveland APL IT Support / Novel Coronavirus (COVID-19)
Ron & Eric are completely set up to provide IT support remotely. We are prepared with:
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- Administration access to our servers – with the ability to power on/off remotely
- Administration access to 365 user / workstation IT tech support
- Initiate MCPc remote tech support – available 24/7
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Eric may be at the facility on selected days to focus on any facility network needs that may require attention – as this situation develops.
CONTACT
Eric Otto, HR Training & IT Specialist
Mobile phone: 440.420.5264
Email: eotto@clevelandapl.org
Ron Srnka, Senior Director of Information Technology
Mobile phone: 330.304.8379
Email: rsrnka@clevelandapl.org
The Cleveland APL IT department, Ron Srnka, Senior Director, will be working remotely, until further notice. Continued IT support information will be disseminated by email and posted in each department’s basecamp forum. All department leadership can refer to these sources of communication, as well as, Ron Srnka’s and Eric Otto’s contact information on the Cleveland APL employee contact list document.
