Job Title: Development Assistant
Department: Development
Classification: Part-time, nonexempt
Job Relationship: Reports to Annual Fund & Database Manager. Works closely with Senior Director of Development, Director of Major Gifts, Donor Relations Officer, Events Manager, Development Associates, and assigned volunteers.
Position Summary: Assists Development team with clerical tasks that are necessary for the success of the department. Helps with mailings, prepares purchase orders, assists with events (both donor stewardship and fund-raising), prepares deposits, and assists with tasks in Raiser’s Edge as assigned.
Essential Job Functions:
- Oversees annual report mailing: merges letters for snail mail and coordinates the mailing and distribution of the annual report.
- Merges letters to confirm donor listings for annual wall listing. Helps to enter responses into Raisers Edge.
- Merges letters and mails out monthly cage sponsorship renewals.
- Assists with calendar mailing. Ensures flyers are ready for inclusion in acknowledgment letters and for Fur Ball event.
- Provides timely and accurate preparation of purchase orders for Development Department.
- Supports Fur Ball with various tasks, including merging auction solicitation and corporate sponsorship packages, tracking auction items as they come in and recording in OneCause database, and assisting with follow-up phone calls for auction solicitations and guest information.
- Assists with printing of large gift letters for signature.
- Assists with event preparation for telethons and day of event activities as needed.
- Mail/emails and tracks RSVPs for donor Yappy Hours and other stewardship events as assigned.
- Assists Gift Processing with deposits, stuffing of acknowledgment letters, and Raisers Edge batching and clean up as assigned.
- Provides estate support as assigned by Senior Director of Development.
Performs other duties as assigned including but not limited to:
- Follows all safety guidelines to ensure a safe work environment for staff and living environment for animals. Takes immediate action to address any safety concern or noncompliance of safety rules that could put an employee, volunteer, client, animal, or the organization at risk.
- Promotes communication and cooperation between APL departments.
- Promotes integration and utilization of volunteers whenever possible.
- Performs other duties and special projects as assigned.
Qualifications
- High School diploma or equivalent experience in general office work.
- Ability to use a PC.
- Competency in using Microsoft Office 365 (e.g., Excel, Word (including mail merges), Outlook, Teams, OneDrive), and other widely used software platforms. Raiser’s Edge database familiarity preferred. Must be able to learn new software as necessary.
- Ability to communicate with a diverse group of staff, board members, donors, and collaborative partners.
- Must possess excellent oral and written communication skills.
- Ability to work with a wide diversity of individuals, including high-level corporate executives, board members, donors, members of the community, and others.
- Must possess a valid Ohio Driver’s License and insurable driving record.
Knowledge and Skills
- Must have excellent oral and written communication skills.
- Ability to work in a fast-paced environment with a variety of people.
- Excellent interpersonal communication and customer service skills.
- Ability to meet deadlines; ability to set and accomplish work in order of priority; professionally maintain composure and effectiveness under pressure and changing conditions.
- Must be an astute listener with excellent interpersonal skills.
- Able to work a flexible schedule with some weekend and evening activities.
- Committed to maintaining the Cleveland Animal Protective League’s high standard of animal care and customer care.
- Committed to our mission to foster compassion and end animal suffering.
- Fear Free Certified or must become certified within six months of hire.
- Supports the APL’s desire to celebrate a diverse and inclusive culture that fuels the compassion that connects us to one another.
